CVS Calls it Quits

The regional drugstore CVS Health recently made a bold move to completely stop selling tobacco products. Where once were rows of tobacco products are now rows of nicotine gum and patches – alongside signs offering assistance in quitting smoking from their pharmacy. Not only does this look good from the perspective of CSR, but it emphasizes that CVS truly cares about your health, and will sacrifice sales for the better of their customers. As sales from tobacco products (which, I would guess, be a significant amount) diminish, CVS Health can continue to expand their pharmacy and remind their drugstore customers of the heath services it provides. In the long run, they hope that selling tobacco was just what was holding them back from becoming a complete and goodhearted health store.

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